Look, we get it - nobody actually enjoys reading privacy policies. But since you're here training with us, pushing your limits, and trusting us with your fitness journey, we figured you deserve to know exactly what we do with your personal info. No corporate jargon, no BS. Just straight talk about how we handle your data.
This policy applies to everyone who walks through our doors at 1845 Industrial Avenue, uses our website, or interacts with us in any way. We're committed to protecting your privacy while helping you forge your armor and unleash your power.
When you sign up to train with us, we're gonna need some basic stuff to keep things running smooth:
Your name, email, phone number, address - the usual stuff. We need this to contact you about classes, send you membership updates, and honestly, to know who you are when you walk in.
Since we're dealing with high-intensity combat training and heavy lifting, we need to know about any injuries, medical conditions, or limitations you've got. This isn't us being nosy - it's about keeping you safe and making sure our coaches can design programs that won't wreck you.
Credit card details, billing address, payment history - we need this for membership fees and any additional services you grab. Don't worry, we don't actually store your full card details on our servers. That's handled by our payment processor.
Check-in times, classes you've attended, equipment you've used, progress tracking if you're working with a trainer. This helps us understand what's working and what isn't, plus it lets your coach see how you're progressing.
Any emails, texts, or messages you send us. We keep these so we can actually help you when you've got questions or concerns.
We're not collecting this stuff for fun. Here's what we actually do with it:
We're NOT selling your data to random companies or spamming you with junk you don't care about. That's not how we roll.
Your data lives on secure servers located in Canada. We use industry-standard encryption, firewalls, and all that technical stuff to keep it locked down. Only authorized staff members can access member information, and they're trained on privacy protocols.
Our systems are regularly updated and monitored for security threats. Payment info goes through PCI-compliant processors, which means your credit card details never actually sit on our servers.
That said, let's be real - no system is 100% hack-proof. We do everything we reasonably can to protect your info, but if something ever happens, we'll let you know ASAP and tell you what we're doing about it.
Physical records (like waiver forms) are kept in locked cabinets in our office. Only management has access.
We're pretty tight-lipped about your info, but there are a few situations where we might share it:
Payment processors, email services, booking systems - these guys need limited access to do their jobs. They're all under contract not to use your data for anything else.
If we get a court order, subpoena, or law enforcement needs info for a legit investigation, we gotta comply. We'll fight overly broad requests, but we're not gonna break the law for anyone.
If there's a medical emergency and paramedics need to know about your health conditions, we're sharing that info. Your safety trumps everything else.
If we ever sell the gym or merge with another facility, your membership info would transfer. You'd be notified if this happens.
We do NOT sell or rent your personal information to marketers, advertisers, or random third parties. Period.
It's your data, so you've got rights. Here's what you can do:
To exercise any of these rights, just email us at info@ironveilbastion.info or call (416) 555-8247. We'll verify your identity and get it sorted.
Our website uses cookies - those little files that remember stuff about your visit. Nothing sinister, just practical stuff like:
We use Google Analytics to see how people use the site. It's anonymized data that helps us figure out what's working and what's confusing. You can block this with browser extensions if it bothers you.
Most browsers let you control cookies through settings. Just know that blocking all cookies might make some features wonky.
We work with a few outside companies to keep things running:
These companies only get the minimum info they need to do their specific job. They're not allowed to use it for their own purposes.
If our website links to other sites (like our nutrition partners or equipment suppliers), those sites have their own privacy policies. We can't control what they do, so read their policies if you're concerned.
Sometimes we gotta update this policy - new laws, new services, new tech, whatever. When we make changes, we'll post the updated version here and change the "Last Updated" date at the top.
If it's a major change that affects how we handle your data, we'll send you an email or post a notice on the website. We won't do anything sketchy without letting you know first.
Check back here once in a while if you wanna stay on top of it. The current version is always what applies.
Got questions about this privacy policy? Concerned about how we're handling your data? Just wanna chat about privacy stuff? Hit us up:
Iron Veil Bastion
1845 Industrial Avenue, Unit 7
Toronto, ON M4G 1Y8
Canada
Phone: (416) 555-8247
Email: info@ironveilbastion.info
We'll get back to you within a couple business days. If you've got an urgent privacy concern, call us directly and we'll handle it right away.
We collect what we need to run a safe, effective gym. We protect it like it's our own. We don't sell it or do anything shady with it. You've got rights, and we respect them. If you've got questions or concerns, talk to us. That's it - no hidden agenda, no fine print tricks. Just honest business between people who are serious about training.